I hear this frequently from many age groups. Just because a person has a computer, by no means, does this make them a computer expert. There is no need to be. Email; many software applications and web based email programs make it easy to just point and click to communicate and write letters. Surf the internet; with shortcuts and bookmarks even searching the internet is a point and click. Pay bills; most banks have a bill pay feature to use right from your online account. The