ABOUT OUR REMOTE TOOL

 

At Revelation Techs, making your life a little easier is our mission and with our Remote Tool we can access your device within minutes, diagnose the problem, give a quick tutorial and more without ever coming to your location.

   For PC, we use Aeroadmin for our remote access. It is easy to download with no installation or configuration required.

   For iMac, TeamViewer is our choice.

Don't give access to unknown callers! AeroAdmin, Microsoft, your ISP or Bank will never call and ask access to your PC!

FOR PC:

Instructions for PC Remote download

Depending on your computer operating system, some images may appear different. Contact us at 817-601-5349 should you have any questions.

Step 1
Start by clicking the orange download button "DOWNLOAD FOR PC" from above.
Step 2
Push bright large Download Aeroadmin button on Aeroadmin.com website that opens. 
Step 3
on Internet explorer tap run. On Chrome tap the aeradmin.exe download in the bottom left corner. 
Step 4
A prompt asking you to "allow the following program to make changes to this computer?" may appear. Click Yes.
Step 5
Provide the "Your ID* IP number in left column of Aeroadmin box to your Revelation Techs Tech. 
Step 6
When prompted, check the box that says you know the person remoting in and the check allow.
FOR MAC:

Instructions for MAC REMOTE download

Depending on your computer operating system, some images may appear different. Contact us at 817-601-5349 should you have any questions.

Step 1
Start by clicking the appropriate download button that best describes the type of computer you have (PC or Mac).
If you have a PC, a prompt asking you to to "allow the following program to make changes to this computer?" may appear. Click Yes.
If you have a PC, a prompt asking you to "Run" the installer may appear. Click Run. 
If you have a Mac, your install file may be located in your "downloads" folder.
Click "Install TeamViewer" and continue to Step 2.
Step 2
 
TeamViewer will now walk you step-by-step through the installation process. Select "Continue."
Step 3
 
 Select "Continue."
Step 4
 
 Select "Agree."
Step 5
 
 Select "Install."
Step 6
 
 If prompted in enter your password, enter your credentials for your computer now. 
Step 7
 
Once installation is compete, you can find TeamViewer on your desktop or in your Apps (Mac).
Step 8
 
After launching TeamViewer, your technician will walk you through the final steps and obtain a secure connection. 
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©2017 Revelation Techs, LLC